Privacy Policy

Website Policy

1. Purpose and Scope

Aiyana Global FZCO (“Aiyana Global”, “we”, “us” or “our”) respects privacy and is committed to handling personal data responsibly. This Privacy Policy explains how personal data may be collected, used, disclosed, retained and protected when individuals use www.aiyanaglobal.com, submit enquiries, engage with our business or communicate with us.

This Policy applies to website visitors, prospective and existing clients, suppliers, counterparties, advisers, applicants and other business contacts, subject to any more specific privacy notice issued for a particular relationship.

2. Data Controller

The relevant data controller for this website is Aiyana Global FZCO, United Arab Emirates. Registered office: 2501 Platinum Tower, Jumeriah Lakes Towers, Dubai, UAE. Privacy contact: privacy@aiyanaglobal.com.

3. Personal Data We May Collect

• Identity and contact details, including name, job title, company, email, telephone number and country.
• Business and professional information supplied in enquiries, proposals, correspondence or due-diligence processes.
• Counterparty, ownership, identification, compliance, KYC, source-of-funds or sanctions-screening information where appropriate.
• Website and device information, including IP address, browser, device, operating system, pages viewed, timestamps, referral source and cookie identifiers.
• Recruitment information submitted voluntarily.
• Marketing preferences and records of communications with us.

4. How We Use Personal Data

• Operate, secure and improve the website.
• Respond to enquiries and provide requested information.
• Evaluate and manage commercial, trading, renewable-energy and technology-consultancy relationships.
• Perform counterparty, compliance, sanctions, fraud-prevention and due-diligence checks where appropriate.
• Manage contracts, transactions, projects, invoices and corporate records.
• Comply with legal, regulatory, tax, accounting and reporting obligations.
• Protect legal rights, systems, personnel and assets.
• Send corporate updates or marketing communications where permitted.

5. Lawful Basis

Where required by applicable law, processing may be based on consent, contractual necessity, compliance with legal obligations, legitimate interests, establishment or defence of legal claims, or another lawful basis permitted under applicable law.

6. Sharing of Personal Data

• Companies and affiliates within the Aiyana group where necessary for legitimate business purposes.
• Professional advisers, auditors, banks, insurers, logistics providers, technology vendors, cloud/hosting providers, CRM providers and compliance-screening providers.
• Suppliers, buyers, clients, project partners, transaction counterparties and service providers where necessary for a legitimate business purpose.
• Government, regulatory, judicial or law-enforcement authorities where required or permitted by law.

We do not sell personal data.

7. International Transfers

Because Aiyana Global operates internationally, personal data may be transferred to or processed in jurisdictions outside the UAE. Where applicable, we will use appropriate safeguards and take reasonable steps to ensure that such transfers are made in accordance with applicable data-protection requirements.

8. Retention and Security

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, legal and regulatory requirements, contractual obligations, legitimate business needs and applicable limitation periods. We apply reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.

9. Your Rights

Depending on applicable law and your circumstances, you may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent or data portability, and to lodge a complaint with the relevant authority. Requests should be sent to the privacy contact above. We may verify identity before responding.

10. Cookies and Third-Party Sites

Our use of cookies and similar technologies is described in the Cookie Policy. The website may contain links to third-party websites. We are not responsible for their privacy or security practices.

11. Changes

We may update this Policy periodically. The current version and effective date will be published on the website.